Delivery Information
EriMuga promises 'No Anxiety Shipping' for all the products
that you order. We ensure this by bringing together critical elements of
shipment such as Packaging, Timely Delivery, Order Status Updates and Support
from our trusted Logistics Partners. So once you have placed an order, be rest
assured as we will look after everything. Also,
timely delivery of the order is our utmost priority however, actual delivery
depends upon availability of the product with the merchants, your shipping
address, etc. We have collaborated with top Courier and Logistics Partners
to assure that you receive your order on time. Each order is usually processed
within 48 – 72 hours and we update you at every step, i.e. when the order is
placed, processed, shipped, and delivered. If you have any questions during the
process, feel free to reach our customer support.
How long does it take
to deliver the product after it has been dispatched?
It usually takes between 7 to 10 working days to deliver the
order after it has been dispatched. This varies depending upon your and
merchant's location.
Once the order has been dispatched, we will notify you with
the estimated delivery date on your registered contact details via Email / SMS
along with the tracking number and courier/delivery partner details.
In case a merchant is unable to fulfill the order on time,
we will transfer the order to another merchant. If the order still can’t be
fulfilled, the same will be cancelled and your refund will be processed.
How much do you
charge for shipping the products?
The shipping cost, if applicable, is mentioned on the
product page. The amount that you pay while placing the order at www.erindmuga.com
would include the product and courier charges.
There is no option for Cash on Delivery (COD) orders.
Why is my order not
delivered within the expected delivery date?
There could be a delay depending upon your shipping address,
merchant's location, courier services and unfavorable climatic conditions. You
can track your shipment from the courier company’s website, using the tracking
number sent to you on your registered Email/Contact number. If there's no
update in shipment, please wait for 48 hours. Else, get in touch with our
customer support team
What if courier is
not providing home delivery?
You can contact our Customer Support team and we will get in
touch with the courier service provider to deliver your product.